CVE-2024-28988
SolarWinds Web Help Desk Java Deserialization Remote Code Execution
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
INFO
Published Date :
Sept. 1, 2025, 10:15 p.m.
Last Modified :
Sept. 1, 2025, 10:15 p.m.
Remotely Exploit :
Yes !
Source :
[email protected]
CVSS Scores
| Score | Version | Severity | Vector | Exploitability Score | Impact Score | Source |
|---|---|---|---|---|---|---|
| CVSS 3.1 | CRITICAL | [email protected] | ||||
| CVSS 3.1 | CRITICAL | MITRE-CVE |
Solution
- Apply the available patch for SolarWinds Web Help Desk.
- Ensure the system is updated to the latest version.
- Review system logs for any suspicious activity.
References to Advisories, Solutions, and Tools
Here, you will find a curated list of external links that provide in-depth
information, practical solutions, and valuable tools related to
CVE-2024-28988.
| URL | Resource |
|---|---|
| https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3 | |
| https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988 |
CWE - Common Weakness Enumeration
While CVE identifies
specific instances of vulnerabilities, CWE categorizes the common flaws or
weaknesses that can lead to vulnerabilities. CVE-2024-28988 is
associated with the following CWEs:
Common Attack Pattern Enumeration and Classification (CAPEC)
Common Attack Pattern Enumeration and Classification
(CAPEC)
stores attack patterns, which are descriptions of the common attributes and
approaches employed by adversaries to exploit the CVE-2024-28988
weaknesses.
We scan GitHub repositories to detect new proof-of-concept exploits. Following list is a collection of public exploits and proof-of-concepts, which have been published on GitHub (sorted by the most recently updated).
Results are limited to the first 15 repositories due to potential performance issues.
The following list is the news that have been mention
CVE-2024-28988 vulnerability anywhere in the article.
The following table lists the changes that have been made to the
CVE-2024-28988 vulnerability over time.
Vulnerability history details can be useful for understanding the evolution of a vulnerability, and for identifying the most recent changes that may impact the vulnerability's severity, exploitability, or other characteristics.
-
New CVE Received by [email protected]
Sep. 01, 2025
Action Type Old Value New Value Added Description SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research. We recommend all Web Help Desk customers apply the patch, which is now available. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities. Added CVSS V3.1 AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H Added CWE CWE-502 Added Reference https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3 Added Reference https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28988